How do I request access to EpicCare Link?
- Go to the Union EpicCare Link home page. Select the Request New Account button. Select your role (how you will interact with EpicCare Link). Fill out the user information form. Your request will then be reviewed by a designated Union Health team member.
Is training required to use EpicCare Link?
- No, training is not required.
What technical setup is required to use EpicCare Link?
- To access EpicCare Link, you need a computer, high-speed internet connection and an up-to-date browser (e.g., Chrome, Firefox or Safari). You may also use a tablet (e.g., iPad), however, access via a smartphone is not recommended, as it is not optimized for smaller screens.
Who in my office needs EpicCare Link access?
- Staff who will be supporting clinical or billing workflows and need access to Union's instance of Epic to complete these workflows will need EpicCare Link access.
Is there a fee associated with using EpicCare Link?
- No, there is no fee associated with EpicCare Link.
What is Multi-Factor Authentication?
- Multi-Factor Authentication (MFA) is the process of authenticating to a system or resource by using two or more authentication methods. Compromising multiple authentication factors presents a significant challenge for attackers. Even if an attacker manages to learn your password, it is useless without having possession of the additional authentication method.
Is Multi-Factor Authentication required?